Water Disruption in Surrey: A Devastating Situation

Fresh water supplies in parts of Surrey have been severely disrupted, causing widespread difficulties for residents and businesses. This situation has been described as “an absolute catastrophe” by Tory MP Jeremy Hunt, reflecting the significant impact on the affected areas.

Thames Water, the water utility company responsible for the region, has been working diligently to resolve the issue. They have assured customers in the Guildford area that their supplies should be restored by Tuesday morning. However, the disruption has impacted up to 12,000 people and businesses, leaving them without access to clean water.

The consequences of the water disruption have been truly devastating. Schools have been forced to close, and businesses have suffered substantial financial losses. Mr. Hunt received a distressing message from a pub landlord who reported losing around £10,000 due to the closure caused by the water shortage.

One of the major concerns surrounding this situation is the lack of clarity about the root cause and the time it would take to fix it. People have been left in a state of uncertainty and frustration without knowing when their water supply would be restored. This has triggered questions about why such a disruption occurred in the first place.

To provide immediate relief, Thames Water has set up bottled water stations in various locations. These stations aim to provide residents with access to clean drinking water until the issue is fully resolved. Additionally, the company has deployed a fleet of tankers to pump water into the system and enhance its resilience in the affected area.

As the situation unfolds, it is crucial to recognize the impact it has had on the community and the need for swift action to prevent a recurrence of such disruptions in the future. Thames Water, alongside local authorities, is tirelessly working to resolve the issue and restore normalcy. In the meantime, affected individuals and businesses are requested to remain patient and utilize the available resources as the solution is being implemented.


Q: What areas have been affected by the water disruption?
A: The disruption has primarily impacted the Guildford area in Surrey, affecting postcodes including GU1, GU2, GU3, GU5, GU6, GU7, and GU8.

Q: How many people and businesses have been affected?
A: Up to 12,000 people and businesses have experienced disruptions in their water supply.

Q: How is Thames Water addressing the issue?
A: Thames Water has deployed a fleet of tankers to pump water into the system, set up bottled water stations in several locations for affected residents, and is actively working on enhancing water system resilience in the area.

Q: What caused the water disruption?
A: The root cause of the disruption is still under investigation, and further information will be provided once it becomes available.

Q: Is there an estimated time frame for the complete restoration of water supply?
A: Thames Water has announced that they expect supplies to be fully restored in the affected areas by Tuesday morning.